If the products are within the original parcel packaging, and in the same condition that was sent within 14 days of delivery date, and return label request, then a exchange can be made, or a refund to be issued. The exchange with be sent, as will the refund be issued after the original products have been returned and inspected. Once the inspection is complete and accepted, the exchange/refund can be finalized.

Shipping is available right now to Canada, and United State of America, but will be able to be shipped globally, once parcel service negotiations conclude. There are Regular Parcel, Xpress, and Priority shipping available to our customers. Each tier is priced based on the destinations distance, weight of the parcel, and each starting flat rate decided by the parcel service that is used.

Shipment prices can be lowered by the customer if they reach the purchasing amount displayed on the website and discord. Customers are able to find more information involving this promotion if they wish to use it. This will be a recurring promotion for returning customers as well, but may be increased for new customers, as well as reduced/removed at times based on shipping charges.